Vinted Shoppers Express Frustration Regarding Sizing Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Social Media Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The platform stated the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
